Frequently asked questions
We are right in the heart of the diamond district, on 47th street, between 5th and 6th avenues in midtown Manhattan.
We like to educate our client no matter where they will be purchasing their jewelry. We pride ourselves on quality over cost. Its what makes us stand out over the competitors. We would NOT want low quality jewelry to represent ourselves at your expense, that is why we pay attention to the finer details.
You can check by simply clicking on "Track My Order" under the customer information section all the way down on this page. If you have difficulty with a item, you may contact us directly through E-mail or Phone.
E-Mail : Info@Gougasian.com
Phone : (212) 575-5610
We require a non-refundable 50% deposit on all orders at time of purchase. if you choose financing through Affirm or Shop Pay, full payment is required at time of purchase.
We love to make sure you will be completely satisfied with the investment you are making in your future, we do not like to rush our jewelers so that they may deliver the highest standard of craftsmanship. Our brand takes pride in quality and we will not sacrifice time in order to deliver less. A completed project may take up to 3 weeks, sometime 5 weeks depending on the detail and complication of the project.
If you read the questions above & also visited our FAQ Page, and we still did not answer the questions or concerns you may, feel free to fill out the form below and we will answer any further inquiry you may have