Frequently asked questions

Where is your office located?

We are right in the heart of the diamond district, on 47th street, between 5th and 6th avenues in midtown Manhattan.

We are right in the heart of the diamond district, on 47th street, between 5th and 6th avenues in midtown Manhattan.

what makes you any different than other jewelry stores?

We like to educate our client no matter where they will be purchasing their jewelry. We pride ourselves on quality over cost. Its what makes us stand out over the competitors. We would NOT want low quality jewelry to represent ourselves at your expense, that is why we pay attention to the finer details.

We like to educate our client no matter where they will be purchasing their jewelry. We pride ourselves on quality over cost. Its what makes us stand out over the competitors. We would NOT want low quality jewelry to represent ourselves at your expense, that is why we pay attention to the finer details.

I purchased an item, but i have no idea where it is, how can I find out?

You can check by simply clicking on "Track My Order" under the customer information section all the way down on this page. If you have difficulty with a item, you may contact us directly through E-mail or Phone.

E-Mail : Info@Gougasian.com

Phone : (212) 575-5610

You can check by simply clicking on "Track My Order" under the customer information section all the way down on this page. If you have difficulty with a item, you may contact us directly through E-mail or Phone.

E-Mail : Info@Gougasian.com

Phone : (212) 575-5610

Once we come to a decision on a Diamond and Setting, how does payment work?

We require a non-refundable 50% deposit on all orders at time of purchase. if you choose financing through Affirm or Shop Pay, full payment is required at time of purchase.

We require a non-refundable 50% deposit on all orders at time of purchase. if you choose financing through Affirm or Shop Pay, full payment is required at time of purchase.

Once I have chosen a Diamond as a Center Stone, How long does it take to complete and deliver me the setting?

We love to make sure you will be completely satisfied with the investment you are making in your future, we do not like to rush our jewelers so that they may deliver the highest standard of craftsmanship. Our brand takes pride in quality and we will not sacrifice time in order to deliver less. A completed project may take up to 3 weeks, sometime 5 weeks depending on the detail and complication of the project.

We love to make sure you will be completely satisfied with the investment you are making in your future, we do not like to rush our jewelers so that they may deliver the highest standard of craftsmanship. Our brand takes pride in quality and we will not sacrifice time in order to deliver less. A completed project may take up to 3 weeks, sometime 5 weeks depending on the detail and complication of the project.

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